FDA, cGMP & ISO9001:2008 Compliant | Versatile & Strategic Packaging Service Solutions | Unparalleled Pricing, Uncompromising Results
Frequently Asked Questions
Question: How much production space does CWS have?
Answer: Five buildings with nearly 150,000 square feet, most of which is FDA-regulated, operating to the highest cGMP standards. We also offer both on- and off-site warehousing.
Question: Where are your facilities?
Answer: Norwich, New York. We’re within a one-hour drive of four major Interstates – Interstates 81, 86, 88 and 90. And we’re within an eight-hour tractor-trailer ride of 90 million people.
Question: How long has CWS been in business?
Answer: CWS was founded in 1964.
Question: How many employees does CWS have?
Answer: 275 full-time, trained employees with the flexibility to expand with minimal notice.
Question: How many shifts does CWS work?
Answer: Two eight-hour shifts/day five days/week. A third shift is available and Saturdays are available as overtime.
Question: What are your lead times?
Answer: We’re capable of immediate starts – within 24 hours of completed paperwork — to achieve quick turnarounds and maximum flexibility, but in general:
- Blister Cards: 3-4 weeks.
- Blisters & Clamshells: 3-4 weeks.
- Flow Wrapping: 4-6 weeks.
- Tipping: 1 week.
- Edible Film: quoted upon request.
- Shrink wrapping: 1 week.
- Skin sheets: 3-4 weeks.
- Displays: 3-4 weeks.
Question: How do you handle distribution and shipping?
Answer: We arrange with our affiliate trucking companies, ship via UPS or Federal Express, or use a shipper of your preference.
Question: Who owns the product inventory and supplies packaging material?
Answer: You always own your provided inventory. While here, it is fully insured and treated with the utmost care. CWS can also source materials on your behalf and offer the best-in-class certified sustainable packaging.
Question: Do you purchase production materials?
Question: Do you accept consigned production materials?
“Treating your customers like partners is a terrific quality that all possess at CWS. My experience has been that you will go beyond expectations to be sure that needs are addressed and met.”
– Director of Operations, StemSave
“CWS has been tremendously flexible, accommodating and responsive even with last-minute changes.”
– Supply Chain Operations, Proctor & Gamble
“I would like other contact packagers to be as flexible as CWS.”
– VP Sales and Marketing, Chef Specialties
“They have done a great job for us since 1983.”
– President, Classic Pharmaceuticals
“CWS has a great team of people who really care and pull together to get the job done. The work is completed in a timely manner with excellent quality control.”
– CEO, Cresci Products
“CWS is a reputable company and stands by their word. When they say something, it is followed through and that is why I have a lot of trust in them.”
– External Operations Coordinator, Himalayan Institute
“Always excellent customer service and attention to detail by the CWS team!”
– Raymond Corp
“We have enjoyed a long productive relationship and look forward to continued success”
“CWS is fantastic at what they do. I’d recommend them to any company needing an assembly and fulfillment partner.”
– Dr. Hana’s Nasopure – BeWell
“CWS is a great partner to work with. They keep me updated on current orders, when they’re shipping, and provide all the necessary documentation.”
“CWS provides a great co-packing service. The people who work at CWS are incredibly accommodating and responsive.”
– Daniel Victor, Pocket Tea